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What our partners say

Reviews and stories from our franchisees

Read reviews from owners of FASTKAVA self-service coffee shops and success stories with real numbers: location, drinks sold per day, payback period. See what the launch, servicing and day-to-day running of a site that sells coffee 24/7 without a barista look like.

Partners about FASTKAVA

Partner reviews

Ratings and comments from owners of FASTKAVA machines in cities across Poland — on the launch, upkeep, servicing and sales.

Warsaw

The machine has been standing in the lobby of an office building in Mokotów for a year and a half and hardly needs me there. Telemetry shows me sales and canister levels on my phone, so I only come by to refill the ingredients. Service responds the same day.

Second site opened after 11 months

Tomasz K.

owner of two sites in office buildings

Kraków

I was afraid I would not manage without any food-service experience. The team helped me pick a spot by the campus and trained me to run the machine in a single day. Students mostly go for the caramel latte and the lemonades.

Agnieszka M.

owner of a site at a university

Gdańsk

Footfall at the station is uneven — sales dip at weekends, but the weekday morning peaks more than make up for it. The coffee quality is a plus, and so is the machine reporting faults on its own. I would only like spare parts to arrive faster.

Piotr W.

investor, site at a railway station

Wrocław

We put the cold-drinks model in the shopping centre and it hit the mark — in summer matcha and lemonades outsell espresso. Settlements and reports are all in one dashboard.

Katarzyna L.

franchise partner, shopping centre

Poznań

The machine runs around the clock, so both night-shift staff and visitors buy their coffee there. The investment paid back faster than the business plan assumed. Almost nobody pays cash — card and BLIK are what matters.

Marek Z.

owner of a machine in a hospital

Łódź

Instead of a drip coffee maker we now have a twelve-drink machine in the office, and nobody queues in the kitchen any more. Service and ingredient refills are on the supplier, so I do not deal with it at all. The only thing we miss is tea on the menu.

Joanna S.

office manager, IT company (60 people)

Partner case studies

Success stories

Specific sites before and after the machine went in: type of location, drinks per day and payback period. These are examples — results depend on the site and its footfall.

Office building in Warsaw: payback in 14 months

Michał R. · investor · Warsaw

Payback in 14 months

Before

An empty recess in the lobby of a class A office building, about 1,200 employees, the nearest café 400 m away.

After

An Azkoyen Vitro S1 with card payments; 85 drinks a day on average, peaks 8:00–10:00 and 13:00–15:00.

The location turned out to matter most — a recess by the lifts that everyone walks past twice a day.

Results
MetricValue
LocationOffice building, Mokotów
Drinks per day85
Payback14 months

Campus in Kraków: 120 drinks a day

Ewa D. · site owner · Kraków

120 drinks a day during the academic year

Before

A faculty corridor with no food service at all; students left the building to get coffee.

After

The cold-drinks model (Azkoyen Vitro S5) — in summer about 40% of sales are iced drinks.

I was worried sales would drop in summer, and iced drinks turned out to be the biggest part of them.

Results
MetricValue
LocationUniversity
Drinks per day120
Payback11 months

Railway station in Gdańsk: open 24/7

Paweł N. · investor, three sites · Gdańsk

About 15% of turnover at night

Before

A station hall with heavy rush-hour traffic and a single café open until 7 pm.

After

A Jetinno JL300 running around the clock; night sales are about 15% of turnover.

The station café closed at 7 pm — night travellers were pure profit for us.

Results
MetricValue
LocationRailway station
Drinks per day95
Payback16 months
Facts

FASTKAVA in numbers

The key facts about the model our partners review.

  • 24/7

    every site sells around the clock, with no barista

  • €6,100

    partner entry point — the Standard Classic machine, gross price

  • 16

    voivodeships covered by deliveries and servicing

  • 50+

    drinks in 4 menu groups

Self-service coffee shop reviews from FASTKAVA partners

Before you invest in a site of your own, see how a self-service coffee shop works day to day for others. Here we collect FASTKAVA reviews from franchise partners, investors and companies that have installed a machine in their office. They write about the launch, daily upkeep, servicing and sales — and also about what surprised them and what they would like to improve. Reviews of coffee vending machines like these tell you more than a catalogue, because they show the equipment at a real location.

What partners praise most often

  • No barista needed — the machine sells 24/7, and the owner only comes by to refill ingredients and clean it.
  • Telemetry and the app — sales, ingredient levels and service messages are visible on the phone.
  • Cashless payments — customers pay by card or phone, so there is no cash to collect.
  • A wide menu — more than 50 drinks in 4 groups: espresso-based coffee, matcha and iced drinks, chocolate and shakes, lemonades. The site sells all year round, not only in hot-coffee season.
  • Deliveries and servicing across Poland — one partner for the machine, ingredients and repairs.

How to read the reviews and success stories

A site’s results depend above all on its location. The same machine in an office building, at a railway station and in a shopping centre will sell a different number of drinks, at different times and with a different menu. That is why our success stories give the type of site, daily sales and payback period — they are examples of specific sites, not a promise of results for every location. Before launch we assess the footfall at the site you propose together and choose the model: from the Standard Classic (from €6,100 gross) to the Jetinno JL300 Premium (€9,300–9,500 gross).

Coffee shop franchise reviews and your decision

Reviews of a coffee shop franchise help you judge whether the model suits you. If you want to run a site yourself with our support, start with our self-service coffee shop franchise. If you would rather we prepared everything, from choosing the location to the first sale, take a look at the turnkey business.

Running a FASTKAVA site? Share your review

Every review — critical ones included — helps us improve servicing and deliveries, and helps future partners make their decision. Write to fastkava.polska@gmail.com or call +48 510 008 085. We will gladly tell your story with whatever numbers you are happy to share.

Questions about working with FASTKAVA

The main cost is the machine. Gross prices: Standard Classic from €6,100, Jetinno JL22 — €6,300, Azkoyen Vitro S5 (Standard + cold drinks) — €6,500–6,700, Azkoyen Vitro S1 (Business) — €6,600–6,800, Jetinno JL300 (Premium) — €9,300–9,500. The machine can also be rented, bought in instalments or leased — roughly PLN 350–900 a month, depending on the model and contract term. This is an estimate; the exact payment is given in the quote.

No. We help you choose the location and model, install the machine and train you in operation, menu set-up and pricing. After launch you see sales, ingredient levels and service messages in the app, so you only visit the site when it needs refilling or cleaning.

It depends on the location, footfall and drink prices. The success stories on this page are examples of specific sites, not a guarantee of results. You can test your own assumptions in the calculator on the franchise page, and we will prepare a scenario for your site in the quote.

Ingredient deliveries, servicing across Poland, telemetry with the app and ongoing contact with the team: +48 510 008 085, fastkava.polska@gmail.com. We provide the full terms of cooperation in writing before the contract is signed.

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